This Privacy Policy describes how TMR MALL INDIA PRIVATE LIMITED (“TMR/ Us/We”) collects and processes your personal information through its website - www.tmrmall.in, the mobile application – TMR MALL - Online Grocery Shopping, features, (“Services”) to offer you services. We appreciate that you care about how your information is used and secured at our end. We value the trust you place in us, and are committed to handling your data with the required level of confidentiality. We strive to employ the highest standards for secure transactions and customer information privacy. When you use our Services you agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Policy. Please read this Privacy Policy to learn more.

What Information We Collect:

When you register on the Services, subscribe to our product updates, or fill out a form sharing your personal data, we may receive the following personally identifiable information about you: your name, mobile number, email address, delivery address, etc.

We automatically collect and store certain types of information about your use of our Services including information about your interaction with the content and services available through our Services. We also use cookies (more on that below) and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our Services. We may also collect additional information necessary to provide our services and to improve the quality of our services. We may receive information about you from other sources, such as updated delivery and address information from our carriers, which we may collect and store/use to deliver your next purchase more easily.

We may also collect transaction related information, such as information about your payment method, shipping details and transaction amount. However, we do not collect your financial information shared with any payment gateway by you when you make a purchase through our Service. Such payment related services are provided by the concerned payment gateway, and to that extent the privacy policy of that gateway will apply.

While shopping online you may sometimes access third party products or services. These links and offers on third party sites have separate and independent privacy policies. TMR has no responsibility or liability for the content and activities of these linked sites, or the information collected from you, if any.

Cookies: A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

How This Information Is Used:

We use the information we collect to provide, develop, and improve the services that we offer to you. Specifically, this may include:

• Taking and fulfilling orders, delivering products and services and processing payments.
• Verifying and authenticating delivery of products.
• Communicating with you including through email and phone about orders, products and services, and promotional offers.
• Personalising and enhancing the shopping experience on our Service.
• Addressing your queries and requests regarding our Service.
• Administering other site features, such as promotions surveys and virtual assistant bots for customer assistance.

How This Information Is Shared:

We employ other companies and individuals to help support our Service, and perform functions on our behalf. For example, we partner with payment service providers to enable Users to make purchases of the products on our Service. We also partner with third party service providers to update you to provide order related information to Users, such as updates via SMS and email, and to manage and track consumer complaints.

Additionally, we may also share your information to help investigate, prevent or take action regarding violations of the Site’s terms of use or to defend against legal claims or to comply with legal processes such as court orders or lawful requests or orders from legal authorities or law enforcement agencies requiring such disclosure.

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. However, we may share non-personally identifiable information with other parties for marketing, advertising, or other uses as permitted by law.

Retention of Information

We retain your information collected for purposes described in this Privacy Policy and for other legitimate purposes, such as complying with legal obligations, enforcing and preventing violations of our Terms, or protecting or defending our rights, property and users. The period for which the information is retained is determined based on factors like the nature of the information, the reasons for its collection and processing, and legal obligations.

Minors Accessing the Service

TMR shall not be held liable for any transactions done on the Services by a minor. We do not sell products for purchase by children. We sell children's products for purchase by adults.

Amendment to the Policy

TMR reserves the right to change the Policy to its business requirements. We will post those changes on this site as and when modified. Such changes shall be effective immediately upon posting. Do frequent our Service to access the updated TMR Privacy Policy as modified from time to time.